We bet that a lot of you have been confused since early this afternoon – no, your phone did not malfunction, and yes, Globe is busted. As in there may have been a Globe signal on your phones but you cannot make calls, cannot send text messages or access mobile web service via Globe…and the root cause: a fiber cut.
The entire Province of Bukidnon has been experiencing problems with Globe. In fact, the reported Globe Telecom service interruption is currently being experienced by everyone in the Visayas and Mindanao, according to a post by our friends over at ProPinoy.
Here’s the blog post by our friends over at ProPinoy:
Erwin Feliciano, Head Customer Contact Management for Globe Telecom announced that Globe Telecom experienced service interruption in select areas in Visayas and Mindanao.
The service interruption was due to a fiber cut.
According to Globe, service restoration is ongoing. Subscribers will be informed as soon as service is back to normal.